Terms of Service

1. About Llord

Llord (“we”, “us”, “our”) is operated by Cohdit (ABN 35 532 639 253). Llord provides a tool that generates rent increase notices based on Queensland legislation and market rent estimates sourced from publicly available data.

2. Not Legal Advice

Llord provides general information only. It does not provide legal advice. The information, notices, and documents generated by Llord are not a substitute for professional legal advice. We do not guarantee the legal validity, accuracy, or enforceability of any notice generated using this service.

You are solely responsible for verifying that any rent increase notice complies with all applicable laws, including the Residential Tenancies and Rooming Accommodation Act 2008 (QLD), before serving it on a tenant. We strongly recommend seeking independent legal advice.

3. User Responsibility

By using Llord, you acknowledge and agree that:

You are responsible for the accuracy of all information you provide.
You must independently verify that you are eligible to increase rent, including confirming that at least 12 months have passed since the last increase for the premises.
You must verify that your tenant has consented to electronic service of notices before using the email delivery feature.
Llord does not verify the identity of users or the accuracy of the information provided.

4. Market Rent Estimates

Market rent estimates provided by Llord are derived from publicly available data sources including RTA bond lodgement data and SQM Research listings. These are estimates only and may not reflect the true market value of your property. You should not rely solely on these estimates when determining a new rent amount.

5. Payments and Refunds

Llord offers both one-time and subscription payment options. All payments are processed securely through Stripe. Prices are in Australian Dollars (AUD).

Refund requests may be made by contacting us at [email protected] within 14 days of purchase. Refunds are provided at our discretion and may not be available if you have already downloaded or emailed a notice.

6. Limitation of Liability

To the maximum extent permitted by law, Llord and its operator shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the service, including but not limited to:

Any loss, penalty, or legal action arising from the use of a rent increase notice generated by Llord.
Errors or inaccuracies in market rent estimates.
Failure of a notice to comply with applicable legislation.
Any dispute between a landlord and tenant arising from the use of this service.

7. Indemnification

You agree to indemnify and hold harmless Llord and its operator from any claims, damages, losses, or expenses (including legal fees) arising from your use of the service or your breach of these terms.

8. Acceptable Use

You must not use Llord to generate fraudulent or misleading notices, impersonate another person, or for any unlawful purpose. We reserve the right to suspend or terminate your access if we reasonably believe you are misusing the service.

9. Intellectual Property

All content, design, and software on Llord is owned by Cohdit. Notices generated by you using the service belong to you, but you may not reproduce or redistribute the Llord platform or its underlying technology.

10. Modifications

We may update these terms from time to time. Continued use of Llord after changes are posted constitutes your acceptance of the revised terms.

11. Governing Law

These terms are governed by the laws of Queensland, Australia. Any disputes arising from these terms or your use of Llord shall be subject to the exclusive jurisdiction of the courts of Queensland.

12. Dispute Resolution

If you have a dispute with us, please contact us at [email protected] first. We will attempt to resolve the matter informally. If we are unable to reach a resolution, either party may pursue remedies available under Queensland law.

13. Contact

For questions about these terms, contact us at [email protected].